In English
- What is my app username and password?
- Common problems when logging in to the App and Mina sidor
- Mobile Access Entry System
- Can I bring my child to the gym?
- How can I renew my membership and does it cost anything?
- How can I thaw my frozen membership?
- Opening hours/Reception hours
- Why have I been charged a larger sum now at the end of January?
- How does the price change affect my membership if it is frozen?
- What are your new prices?
- How will the price change affect my Loyalty/Relative-memberships?
- Do I have to do anything to continue my membership with the new price?
- What do I need to do if I do not wish to continue with the new price?
- What are the conditions regarding the price change?
- Why are you changing your prices?
- Code of conduct at the gym
- Can I share my membership with someone else?
- Do you have a weight scale at the gym?
- Group training schedule question.
- Do you have any X-Court like equipments in any of the Stockholm gyms?
- Logging in the app, wrong e-mail address.
- I cannot open the entrance doors, what do I do?
- What is the Gold / Black Card Membership?
- No Swedish ID number, can I still become a member?
- I have lost my card, how do I get a new one?
- How does it work if I sign up for a membership via the website?
- Can anyone other than me pay for my monthly subscription?
- What happens if a reminder is not paid in time?
- What happens if a monthly payment cannot be made via direct debit?
- When is the monthly payment made?
- What do I pay when I sign up for a monthly subscription?
- Do you offer childcare services?
- What is the womens gym?
- What kind of equipment and features do you offer at your gyms?
- How do I cancel my subscription / membership?
- Can I freeze / pause my subscription? And how does it work?
- How can I get a payment certificate / receipt of my monthly payments?
- Is there any age restriction at your gym?
- How do I get a student discount?
- How do I pay for my monthly subscription?