As a member you book your ticket for a group training class in the app. When you first log in to the app you pick "book class" in the panel at the bottom:
You will then get to the booking system in the app. All of our classes are listed for each day, one week forward. The first time you use this function you will need to set your personal filters so that the classes that are relevant for you show up. Among other things you can filter by city, facility and training category. You can find the filter function at the right top corner:
You can book your class directly in the list or by clicking on the class and opening it up and then choose "Book".
When the class is booked it will show up directly on your start screen:
If you want to cancel your booking you can do so just as easily by clicking into the class and choose "Cancel".
When you are going to attend the class you will need to check in to the class at the facility where it is held. Check in opens up one hour before the class starts. The possibility to check into the class will show up one hour before the class starts automatically in the app:
When you click the "Check in"-button the app will request that you scan the qr-code on the display at the gym.
When you have scanned the qr-code you will be checked in and your ticket will appear in the app. This is what you show the group training instructor:
Booking rules:
- You login by using the e-mail adress that you used when you registered as a member.
- The earliest you can book a class is 96 hours before it starts and the latest is 15 minutes before it starts.
- You receive your ticket by checking into the app between an hour and 10 minutes before the class starts.
- The maximum classes per day you can book is two.
- The maximum total classes you can have booked at the same time is five.
- If you have not checked into the class ten minutes before it starts the tickets will be released for anyone to book drop in.
- If you have not checked into your class ten minutes before it starts you will receive a warning. After three warnings you will be blocked from booking group training classes for 21 days. You can however still book drop in classes.
- If a class is fully booked you can que for it.
- Each class has an unlimited que.
- If you have received a spot on a class from the que you can cancel it up to 30 minutes before the class starts.